Reviews

Steven was easy to work with answering all our questions and getting the storage unit rental completed. He walked through the unit with us to ensure the unit was satisfactory and clean.

This morning I secured a locker unit to store our items for our garage sale over Labor Day weekend. I was very [pleased with the service. It is so much better to deal with a person than to deal with a kiosk. Thank you Steve. Sherry Goff

I spoke with Steve in St Helen on the phone and he was very helpful and looked up the availability of units I was interested in. When I met Steve in person he was very polite and professional and explained the different types of units, prices, security, etc. I highly recommend reaching out to Steve if you're in need of a storage unit.

I can’t say enough good things about Citizen Storage! From the moment I walked in, I was greeted with warmth and professionalism. Amy and Jennifer are absolute gems—they made the entire process smooth, stress-free, and even enjoyable. Their knowledge, patience, and friendly demeanor set a high bar for customer service. They took the time to explain all my options, answered every question thoroughly, and ensured I got the perfect unit for my needs. The facility itself is clean, secure, and well-maintained, but it’s truly the people like Amy and Jennifer who make it stand out. Highly recommend Citizen Storage if you’re looking for a place that combines excellent service with peace of mind. Thank you both for making this such a positive experience!

The lady behind the counter was very helpful and she was super nice she got everything we needed plus

Friendly and knowledgeable staff, very nice units.

Friendly and casual got me up and running with a uhaul to get my friend moved. Thanks Amy for excellent service!

Been renting a storage unit since June 2020, thru February 2025. Fantastic service, office is clean and welcoming. Jennifer is always kind as well as genuine

Great customer service and very friendly.

I rented my U-Haul trailer to finish up moving. Amy helped me and I had to call her during the snow storm we had because I had gotten snowed in. She was more than accommodating not to meantion she was very understanding and personable. I will come here every time for my U-Haul rentals. Thanks again Amy!

First time getting a storage unit and had a great experience here. Jennifer was super nice and helpful. Would recommend

Amy was very helpful!

Angela has been very helpful and professional. I would recommend Citizen Storage for all your moving and storage needs.

Angela was very helpful and it was an around great experience! Thank you

Rented several times from this location nothing but professional and friendly service. Would recommend this location to anyone

My experience was exceptional! We arrived almost at closing time and Angie was gracious, kind and completely de-frazzled my nerves driving in from a cross country move. I was exhausted and she picked up the ball, made the entire process easy and handled everything in a professional, seamless manner. Thank you so very much. I was more than grateful. 5 star and white glove service all the way! Stacy J.

Lovely lady . Very helpful and knowledgeable . Sure is a professional. Enjoyed meeting her and working with her.

Kenn Mercier is the man! Was very helpful and help me with the rental I needed

Ken and Angie are great people to deal with. I'd absolutely rent here again!

I never leave reviews, but Kenn seriously went above and beyond his job duties. His help, knowledge, and genuine sincerity was the game changer we needed in a difficult situation!!

Rented a UHaul from Kenn and had a great experience. Easy check in and drop off. Kenn provides great customer service. We enjoyed our experience and would definitely rent again!

Our family experienced a house fire that was a total loss a few weeks ago. The community has been amazing with all the love support and generosity in our time of need. Kenn the property manager was a huge part in this for us as well. He made this difficult time for us a little earlier with the support we got from him when we came into his office looking for a storage unit to rent due to us not having a place to store the items the community donated to us. Thank you Kenn for helping and supporting us through this difficult time. I will be sending everyone to you who needs this type of service! Thank you again - The Wilson family

The location is conveniently located off the expressway.Ken mercier at citizens storage was extremely helpful and pleasant to deal with .

Just used them for a Uhaul rental and by far one of the best experiences I have had with any Uhaul rental place! The employee that helped us was awesome and nice! This will be our sixth move in three years and this place takes the cake hands down!!

Kenn is by the best person to work with in renting a trailer or truck from. He is very accommodating in fulfilling what the situation maybe. Kenn goes above customer service. We are repeat customers because of him.

Great customer service. Very helpful, would recommend renting a U-Haul or unit from them. Very clean facility. Easy drop off

Really enjoy parking my car over my vacation time. it's Was safe and close to the highway 23. We'll recommend anyone who is traveling or wants to park their camper,cars or storage unit available. Enjoy the service enjoy the office personnels very nice very friendly very open. Please leave a feedback

5 Star Customer Service! 5 Star Integrity! And 5 Star Jokes! As soon as I walked in it was immediately a genuine and welcoming environment. The Manager made sure he met my requests. As a 1st time moving experience this place really informed me effectively and sent me on my way well!

Great customer service from Ken. Was very accommodating and flexible. Unit is clean and secure, overall great experience, would definitely recommend.

Emptied the storage unit and is great. Safe and secure

Extremely friendly, fast, and very professional.

Ken has been great to work with. He has valuable information to share, has made the process easy and worked around some of our challenging needs.

Xcelina was super helpful, very professional, and very patient! I would recommend this facility to anybody that wants a friendly, attentive experience with customer satisfaction being the #1 priority! The uhaul was very clean and easy to access. The team here does a good job and cares about their work. Keep up the great work.

Kenn was amazing, he helped me through the whole process of renting out a storage spot, amazing customer service, definitely would recommend if your looking for somewhere to store stuff.

Have nothing but good things to say about my experience with this Citizen Storage location. Rented a U-Haul from the location and the staff, including property manager Kenn, made our moving situation a breeze. Highly recommend

We are very happy with our experience here! The process of both renting a storage unit and a trailer was fast and easy. Better than the professionalism was the truly enjoyable time spent talking to and working with the wonderful people who work here. The facility is well maintained and has plenty of security so with that and good employees we feel confident we made the right choice.

Kenn is a very down to earth person that is VERY helpful and kind! Great place to do business with!

Great experience so far. Needed help downsizing a unit and they were willing to work with me all the way. Have also rented trucks from them many times. Best service!!

I rented a uhaul trailer from Kenn and it was a great experience. Kenn was extremely helpful and friendly though the whole experience. I tried calling uhaul 5 times and could never get a straight answer. I would recommend renting from Kenn if you have any moving needs you won't be disappointed.

Ken is awesome and this is a great place to get a uhaul!

Echoing the positive words for Kenn. He provided excellent service, was insightful and found me a Uhaul even after a Uhaul corporate scheduling issue left me without a truck an hour before movers were scheduled to arrive. Doesn't matter where you live in Michigan, go see Kenn. It's obvious he cares about his customers!

Kenn and Ex were helpful getting the perfect unit for me. I'd recommend this storage facility. Friendly and professional.

Kenn was very helpful and patient. The storage units are clean and ready for new users. I highly recommend Citizens storage south in Fenton. I was planing on using a cheaper priced unit in Linden but I chose Citizens storage for convenience and service.

Kenn is THE reason I chose this place. Best customer service I've had in years, period. If you want to feel like someone actually cares about your stuff then this is your guy. I know my things will be safe under his watch. Thanks again Kenn and keep up the good work!

Ken, and Michelle, were the 2 employees I worked with. They made the process very smooth and easy. They are very helpful, and answered all my questions. Thanks again to you both!!!

Great service.

Kenn was awesome to deal with. He went out of his way to come in early for me.Its difficult to work the online reservation s for a u-haul. I recommend to deal with Kenn, he will go out of his way for you.

Kenn is the reason I choose this unit! Was dropping off a Uhaul after driving across country and Kenn provided me with the best customer service experience I have encountered ANYWHERE in a long time. Being small business owners In Fenton, My spouse and I are always willing to pay a little more to go with a business that aims that high to please their clients. Yes the unit costs are a little higher than others in the area, but you get what you pay for. A secure and clean location with an amazing staff.

Reasonable rent.

I had a great experience with Kenn! He was there and helpful even before their opening hours! He got me out quick and with no issues! Great conversation and even better customer service!

Good prices and secure grounds.

Manager was awesome! Helpful and kind

Of ypu need a Uhaul rental. This is your stop.

Friendly people great location Had what I need at last minute's notice would recommend this locations

Excellent communication and customer service. I am currently out of country and needed to store a car for a few months. Michele at Citizen Storage Fenton South made it super easy! Thank you!

Great customer service!! Katie was amazing! Very secure and low prices! Great place!

Great location, clean units, easy access, and close to major highways. I looked at several options and Citizen was by far the best.

Very friendly and helpful staff. Clean and dry units.

What a pleasure! Clean and well-maintained. Super friendly staff always willing to help with any issue. Convenient to expressways and all roadways around Fenton. U-haul service was a breeze. Highly recommend this facility!

All good. Record these people for your storage needs.. Phone friendly always accomade you when you need help.. Good place to do business... Thanks Michelle.. And staff.. Good job.

Very friendly and extremely helpful interaction, shed itself was spotless, cleanest storage facility I've ever seen. The only reason I didn't give 5 stars is because the access hours are only from 6am to 10pm. I work weird hours and 24/7 access is important to me.

Friendly and fast service. We had to purchase out-of-town storage with Citizen Storage and they made it easy! Good location too right off the higway.

Renting a storage unit with these guys was super easy! Everyone I've talked to was very professional and service oriented. Great experience - would highly recommend👍

Great service, very secure, and low prices. This is the ideal storage location!

Friendly staff and a large selection of U-Haul trucks for rent.

Good storage

Units are in great shape. Reasonable prices.

Amy a was super great help, right off the bat I knew it was going to be a great experience greated super friendly and helped out with everything. Super easy. Would definitely use this place again.

Amy was very helpful

Amy was great help sorting out the details and kind person

Jennifer was excellent in enrolling me for the storage facility. Convenient location, great prices, and friendly service.

The facility itself is ok. But access through the CAR WASH is DISGRUNTLUNG at best. Also, all the customer parking spaces at the office say "No Parking, reserved for car wash".

Great customer service and made it easy to sign up for an RV storage space and start the autopay.

Girl at the front desk was awesome, very helpful 😊

This is a great location. The manager, Angie, is awesome. Very happy to be doing biz here.

Recently bought a travel trailer and needed a place to store it. Angela made the process of signing up fast and easy and was very eager to help! I love how we have access to our trailer 7 days a week at great hours unlike other facilities we looked at. Prices were great with even a new member discount! They also offer month to month which is a plus. 10 out of 10 would recommend!

My friend has a unit there and REALLY likes the office personnel. 😁🌲🎅🌲

Ken was very helpful and actually made it fun!! Very conveniently located!! Excellent experience.

The female manager at the North LeRoy location. Was very helpful and coutous with us Getting a trailer

Ken the manager was very helpful and welcoming

We rented our Uhaul from here. The manager Alex was very friendly and made it very easy. The entrance was a little hard to find, but I would recommend this location.

Ken was amazing at helping us with all of our needs. We had a billing issue with the previous management and Ken went above an beyond to make sure it was taken care of. We used the facility for 3 months and also rented a truck to move our belongings. Ken was so attentive and the service from him was TOP NOTCH! Highly recommend!

Very clean and ready to serve your needs

Cool people doing their jobs. It's a Uhaul/storage, what else do you expect?

I used Citizens Storage due to them being the closest location. This facility has been here for a very long time, I know due to being a prior local, and it shows its age. While it's old looking, it does have great service. I have dealt with 3 employees and all of them have gone the extra mile by helpfulness and pleasantry.

Called to get pricing on units for when I move in the summer, Katy, the manager was very patient and answered all of my questions. Excellent service.

Great communication and service. Would highly recommend!

Amazing service from the manager, also made sure all of my questions were answered.

Reasonable rates and helpful staff

Very friendly & helpful staff. Prices are very fare. I needed an outdoor space to store my boat on & they went out of their way to accommodate.

Professionally handled in a polite manner .

All units are affordable outdoor drive up units that vary size. Did I mention the price way less than what most storage units cost. Last but never least. The young lady who handles everything is fantastic!

Exceptional people. Storage you can surely afford. Clean and secure.

The service I received from the moment I stepped into the office was awesome, the staff was super friendly and made the experience enjoyable, t would highly recommend your storage facility to anyone who is looking for a place to store things, and the rates are great also, again thank you for making it a great experience

Very friendly and enjoyable staff.

Love this place! After taking my girls to college, I emptied all there stuff here! Place is so clean and secured! When my younger one left school, she went to pick it up and they helped her load are belongings back in her car! Young man named Andy or something 🤔 . Nice boy. But the facility was outstanding. Highly recommend!

Highly recommend Citizen storage. Made my move easy with their quick response times. The drive up storage units were easily accessible. We’re here for a long term and found they have the best and most reasonable prices.

After a recent move, had to quickly find a storage unit to keep all of our excess stuff in. Located Citizen Storage online and within minutes management had the process started right away. Extremely clean and friendly staff. Highly recommend.

Just rented a unit in Stevens and was so impressed with the facilities! Brianna the site manager was super helpful, and I loved that there were locks and boxes available to purchase. Highly recommend if you are looking for a safe and reliable place for storage!

I have nothing but good things to say about Citizen Storage in Stevens, PA. When speaking to the staff, they had great customer service and were very informative. They have reasonable prices and their facility is safe and secure. I highly recommend this facility for all your storage needs!

The new owners and management are wonderful. The rental process was easy and quickly allowed me to rent a unit. The property is clean and well maintained too. I highly recommend if you need to rent a storage unit.

Me and my husband moved in a week ago due to us moving. The two girls in the office were so sweet and super helpful when moving in

I feel like so many storage unit places now a days are the do it yourself or online customer service where I have to talk to a robot. Not in this case, I had the pleasure of meeting Brianna who guided me through the rental process and answered all my questions... and trust me I had plenty of them. I’ve heard plenty of horror stories of awful experiences in renting a unit, difficulty with accessing units outside of standard hours or issues with cleanliness. Brianna took a good part of 20 minutes I wanna say talking with me and helping me to rent a unit to put my belongings in between moving. I couldn't be more trusting and confident my things are in good hands here.

The new management is great! They were super helpful in assisting me select which size unit to get. The facility is also very clean and well maintained.

Great and safe facility to store anything you need! Plenty of cameras and the management is great. Highly recommend

I couldn't be happier with my experience at Citizen Storage! The facility is impeccably clean and incredibly well-managed. From the moment I arrived, it was clear that the team takes pride in maintaining a top-notch environment. The layout is super easy to navigate, making it a breeze to access my unit whenever I need to. The staff is friendly, professional, and always ready to help. If you're looking for a reliable and spotless storage solution, I highly recommend them without hesitation!

Excellent Customer Service

I’ve had an exceptional experience with Citizens Storage and would highly recommend them to anyone in need of secure and reliable storage solutions. From the moment I walked in, the staff was incredibly welcoming and professional. They took the time to understand my storage needs and helped me choose the perfect unit at a competitive price. The facility itself is top-notch—clean, well-lit, and extremely secure. I was particularly impressed with the climate-controlled units, which gave me peace of mind knowing that my belongings were well-protected from the elements. Accessing my unit was always convenient. I love storing here.

I've used multiple self storage locations for the last 20 years. Citizen Storage is top notch. Super easy to reserve a unit, place seems very secure, and staff was super helpful. I highly recommend this location. Definitely the best self storage in Stevens.

Well run establishment and professional

The new management is awesome. I love the site enhancements done to the property. The prices are great and the new access is top notch.

Wonderful facility! Well run.

My ex and I to split up and agreed it was best for our kids 3 and 8 that she keep the house. I found an apartment avout 2 months ago, but still had a bunch of stuff in the basement. I did a lot of research and boy was I happy I found Citizens Storage. It was really simple to sign up online and I didn't have to talk to any skeevy dudes or high teenagers behind counters like I did at the other places. The price was really good for the size unit I needed. Really happy with my experience here!

New management a pleasure to deal with! Great facility! If you are looking for a storage facility I would highly recommend!!

Brianna Was a great help and very nice

Great service, quick and easy setup for the storage unit

Brianna was very helpful in moving in, and they had great prices! Very professional service

The new management is amazing. Everything is streamlined and getting setup is an absolute joy compared to most. We have vehicles and spaces and both are great. The prices are fantastic and getting in touch with staff is easy. I would definitely recommend.

We have had nothing but an amazing experience with the last two years that we have rented two storage units here. The office staff are friendly and helpful, and the units are clean and easy to access. We would absolutely recommend renting from Lock-er Room Mini Storage.

Clean and dry and right off of the pennsylvania turnpike, the hours have been cut back but i b3lieve that was for security purposes

Great place

Excellent service excellent employees roomie great prices Clean gated cameras lots of security friendly supplies sold

Locker Room has reasonable pricing and decent service. I've been with them for the better part of a year now and have no complaints. Their office seems somewhat disorganized, but their core infrastructure is good and their staff is honest. A few times my payments were late because of a card replacement that I kept forgetting to save(oops!). Each time I got a polite phone call within a business day and no late fees. There are a few cameras in place, but it does seem like there are a lot of areas without any coverage. Overall I would recommend them to anyone who needs short or long term storage, ranging from a closet to large, work garages with lighting and power.

Nice people very helpful

Nice place, Very secure place to store your thing's. Never had any problems with them at all.

Good people!

Good prices, office hours, courteous staff. Units are accessible 24 hours and gate system seems to keep the complex secure.

Safe, secure, very clean.

Affordable, clean and convenient storage

Rented for almost 2 years 2023 - 2024. Wonderful people to work with. The facility was clean and the staff was always professional. I highly recommend this facility.

I have rented two storages here and worked with a gentleman named Steve.who's very kind and professional and worked with me to maintain any concern or update and make sure it was the best experience possible also I like that it is both gate and entrance secure and has ample lighting.

Nice place good price people that run it top notch clean

This is my 3rd year to rent a unit. I rent one for 2 months each year to hold the items needed for our own garage sale over Labor Day weekend. The units are very clean, and the location is so conenient for us. I also appreciate that a person is there when I need one since I don't relish trying to go through a kiosk.Thank you, Sherry

Customer service is top notch! They've been extremely helpful, and super friendly every time I have interacted with them. I know my stuff is safe and secure there. No complaints from me!

I rented a unit online and ot was so easy. The prices are cheaper than Uhaul for storage. They even give you a free lock. Great facility.

We got our storage unit this weekend! Great management! The unit is excellent! Very pleased and impressed with everything! A great asset to our community!

Super nice people, clean and neat units! I would recommend their storage facility to anyone with confidence they would have the same experience.

I am a returning customer. This is the least expensive facility. Very clean and professional . I can.t say how easy it is because they offer so many ways to do business.

Brand new place. Love the App for access.

Nice facility. Like the many security cameras.

It was easy to set up and when there was an issue with the kiosk they were super friendly and helped over the phone!

New to the area and my Wife and I needed a place to keep our things during the move. Signing up was fast and easy, whole place was very clean and secure! We’ve decided to even keep the unit post move, keep up the good work!

A very clean and maintained site, love the gate code access and the security cameras! Kiosk machine was very helpful easy to make monthly payments on and do need to deal with anyone the machine does it all for you!

FAST SIGN UP WITH THE 24 HOUR KIOSK AND I LOVE THE 24 HOUR ACCESS, FENCED IN PROPERTY AND THE EMPLOYEE/OWNER WAS VERY HELPFUL AND FRIENDLY. I HIGHLY RECOMMEND THE STORAGE FACILITY, PLUS ITS RIGHT OFF EXIT 227 I-75 (DON'T HAVE TO GO ALL THE WAY INTO TOWN TO ACCESS IT FROM THE INTERSTATE!!

Well I can only say if my life were to become as smooth as well as the woman that helped me. This Nancy is amazing when dealing in your storage needs. I believe at that moment in time she was my Angel. Funny it's not Christmas yet but I feel I can receive no bigger gift..Like I was given there. Don't trust me stop in and see. Thanks Much Nancy.

Clean facility and nice staff.

Cleanest and most secure storage unit I have ever been to and there is always someone outside working or inside ready to greet you! They even rent out u-Hauls and they make the process fast and easy, thank you.

Courteous and helpful staff, clean storage area and grounds. I would highly recommend it.

Easy in and out 24/7, and super clean units. Would use again.

Jess is a great person to work with when finding a storage unit. This is the second time our family has used Grand Blanc Storage and we will continue to do so.

The storage unit and the staff is great. I really appreciate all they've done for us

Very friendly and helpful. Easy in and out. they will work with you and help you with your needs.

Great place for storing your items. The Staff (Jessie) knows the ins and outs of the entire business. This is also the place where I rent my trucks.

Jesse was great to work with!

Jesse was great. Very professional and a pleasure to work with.

Helpful, clean and friendly.

Clean and had what we needed. Staff was very polite and knowledgeable. 😊

Service was good I got in and out with my rental truck in minutes and returning it was just as easy. Will deal with them again

Best place ever to store your items! Friendly staff ,clean units, and convenient location from Fenton to Grand Blanc and surrounding areas.

My experience in speaking with Jesse at GB Storage was exceptional! He was knowledgeable, helpful and friendly. He helped us get the best equipment for our job and saved us money. Will definitely do business with GB Storage again.

my unit was great, and the man that helped me really seemed to care. Thank you!

I used a unit at GB storage and was happy with the choice. the few times I had a question or needed help with something they were very friendly and helpful.

Jesse what is professional and did it outstanding job. The storage units are well-kept and maintained what recommend the storage company to anyone

Between the uHaul rentals and the multiple units I've had in the past with them, I wont hesitate to come back if I need your help! Extra thanks to the staff for treating me like I mattered.

Jesse was very helpful and knowledgeable. Answered every question I had politely and thoroughly

Clean & secure.

Great service and prices. Jesse is the best and will take care of what you need!

Great overall experience. Customer service was excellent and renting and closing out the storage unit was quick and painless. Would highly recommend to anyone in need of storage services.

With All The Stress of Moving, Grand Blanc Storage is simply one less Thing to worry about. Jessie, is really easy going, and he really cares about you, and doing the job right, the first time. Once when my payment was decline, Jessie took the time to call me, to find out why. I was't charge a penalty, or a late charge. U.R TREATED LIKE Family!!

Friendly staff. Very helpful. Fair prices. Clean storage units.

Great storage facility! The manager in GB was very helpful, professional and accommodating. The unit is very spacious and well maintained. I highly recommend!!

knowledgable staff.

Worked with a man named Jesse, very kind and sweet. He had no issue going over everything. From the time I started my lease with the storage unit until the day it ended I had no problems. Would always recommend.

Big clean

Jesse was highly accommodating and always friendly. The facility is clean and secure and you can access your garage 24/7. I highly recommend Grand Blanc Storage!

Customer service is excellent!

Nice place

Used this business for my Uhaul needs many times, they are friendly, professional and always helpful.

Jesse is very professional and competent. Customer Service is more important to me than anything these days, and Jesse never fails to deliver. Great communication and a very nice facility.

I have rent u-haul from this store , best store I have done business with, very nice staff.

Very polite and helpful.

Jesse has been great and easy to work with

Very secure

Reasonable prices