Reviews

Nancy did an OUTSTANDING job of showing me around the property and telling me everything about Citizen Storage. I was very impressed with the facility.... so much so that I paid for 12 months.

Nancy was extremely diligent and prompt! Called me within the hour on the weekend to schedule move in!

Jennifer is so friendly and makes it a smooth process getting a unit.

We always rent our UHaul’s from this location but recently needed a storage unit. We decided to use this location due to the always great experience renting UHauls. Jennifer and staff always go above and beyond and make every process easy and stress free. Highly recommend.

Steven was easy to work with answering all our questions and getting the storage unit rental completed. He walked through the unit with us to ensure the unit was satisfactory and clean.

This morning I secured a locker unit to store our items for our garage sale over Labor Day weekend. I was very [pleased with the service. It is so much better to deal with a person than to deal with a kiosk. Thank you Steve. Sherry Goff

I spoke with Steve in St Helen on the phone and he was very helpful and looked up the availability of units I was interested in. When I met Steve in person he was very polite and professional and explained the different types of units, prices, security, etc. I highly recommend reaching out to Steve if you're in need of a storage unit.

I can’t say enough good things about Citizen Storage! From the moment I walked in, I was greeted with warmth and professionalism. Amy and Jennifer are absolute gems—they made the entire process smooth, stress-free, and even enjoyable. Their knowledge, patience, and friendly demeanor set a high bar for customer service. They took the time to explain all my options, answered every question thoroughly, and ensured I got the perfect unit for my needs. The facility itself is clean, secure, and well-maintained, but it’s truly the people like Amy and Jennifer who make it stand out. Highly recommend Citizen Storage if you’re looking for a place that combines excellent service with peace of mind. Thank you both for making this such a positive experience!

The lady behind the counter was very helpful and she was super nice she got everything we needed plus

Friendly and knowledgeable staff, very nice units.

Friendly and casual got me up and running with a uhaul to get my friend moved. Thanks Amy for excellent service!

Been renting a storage unit since June 2020, thru February 2025. Fantastic service, office is clean and welcoming. Jennifer is always kind as well as genuine

Great customer service and very friendly.

I rented my U-Haul trailer to finish up moving. Amy helped me and I had to call her during the snow storm we had because I had gotten snowed in. She was more than accommodating not to meantion she was very understanding and personable. I will come here every time for my U-Haul rentals. Thanks again Amy!

First time getting a storage unit and had a great experience here. Jennifer was super nice and helpful. Would recommend

Amy was very helpful!

Angela has been very helpful and professional. I would recommend Citizen Storage for all your moving and storage needs.

Angela was very helpful and it was an around great experience! Thank you

Rented several times from this location nothing but professional and friendly service. Would recommend this location to anyone

My experience was exceptional! We arrived almost at closing time and Angie was gracious, kind and completely de-frazzled my nerves driving in from a cross country move. I was exhausted and she picked up the ball, made the entire process easy and handled everything in a professional, seamless manner. Thank you so very much. I was more than grateful. 5 star and white glove service all the way! Stacy J.

Lovely lady . Very helpful and knowledgeable . Sure is a professional. Enjoyed meeting her and working with her.

Kenn Mercier is the man! Was very helpful and help me with the rental I needed

Ken and Angie are great people to deal with. I'd absolutely rent here again!

I never leave reviews, but Kenn seriously went above and beyond his job duties. His help, knowledge, and genuine sincerity was the game changer we needed in a difficult situation!!

Rented a UHaul from Kenn and had a great experience. Easy check in and drop off. Kenn provides great customer service. We enjoyed our experience and would definitely rent again!

Our family experienced a house fire that was a total loss a few weeks ago. The community has been amazing with all the love support and generosity in our time of need. Kenn the property manager was a huge part in this for us as well. He made this difficult time for us a little earlier with the support we got from him when we came into his office looking for a storage unit to rent due to us not having a place to store the items the community donated to us. Thank you Kenn for helping and supporting us through this difficult time. I will be sending everyone to you who needs this type of service! Thank you again - The Wilson family

The location is conveniently located off the expressway.Ken mercier at citizens storage was extremely helpful and pleasant to deal with .

Just used them for a Uhaul rental and by far one of the best experiences I have had with any Uhaul rental place! The employee that helped us was awesome and nice! This will be our sixth move in three years and this place takes the cake hands down!!

Kenn is by the best person to work with in renting a trailer or truck from. He is very accommodating in fulfilling what the situation maybe. Kenn goes above customer service. We are repeat customers because of him.

Great customer service. Very helpful, would recommend renting a U-Haul or unit from them. Very clean facility. Easy drop off

Really enjoy parking my car over my vacation time. it's Was safe and close to the highway 23. We'll recommend anyone who is traveling or wants to park their camper,cars or storage unit available. Enjoy the service enjoy the office personnels very nice very friendly very open. Please leave a feedback

5 Star Customer Service! 5 Star Integrity! And 5 Star Jokes! As soon as I walked in it was immediately a genuine and welcoming environment. The Manager made sure he met my requests. As a 1st time moving experience this place really informed me effectively and sent me on my way well!

Great customer service from Ken. Was very accommodating and flexible. Unit is clean and secure, overall great experience, would definitely recommend.

Emptied the storage unit and is great. Safe and secure

Extremely friendly, fast, and very professional.

Ken has been great to work with. He has valuable information to share, has made the process easy and worked around some of our challenging needs.

Xcelina was super helpful, very professional, and very patient! I would recommend this facility to anybody that wants a friendly, attentive experience with customer satisfaction being the #1 priority! The uhaul was very clean and easy to access. The team here does a good job and cares about their work. Keep up the great work.

Kenn was amazing, he helped me through the whole process of renting out a storage spot, amazing customer service, definitely would recommend if your looking for somewhere to store stuff.

Have nothing but good things to say about my experience with this Citizen Storage location. Rented a U-Haul from the location and the staff, including property manager Kenn, made our moving situation a breeze. Highly recommend

We are very happy with our experience here! The process of both renting a storage unit and a trailer was fast and easy. Better than the professionalism was the truly enjoyable time spent talking to and working with the wonderful people who work here. The facility is well maintained and has plenty of security so with that and good employees we feel confident we made the right choice.

Kenn is a very down to earth person that is VERY helpful and kind! Great place to do business with!

Great experience so far. Needed help downsizing a unit and they were willing to work with me all the way. Have also rented trucks from them many times. Best service!!

I rented a uhaul trailer from Kenn and it was a great experience. Kenn was extremely helpful and friendly though the whole experience. I tried calling uhaul 5 times and could never get a straight answer. I would recommend renting from Kenn if you have any moving needs you won't be disappointed.

Ken is awesome and this is a great place to get a uhaul!

Echoing the positive words for Kenn. He provided excellent service, was insightful and found me a Uhaul even after a Uhaul corporate scheduling issue left me without a truck an hour before movers were scheduled to arrive. Doesn't matter where you live in Michigan, go see Kenn. It's obvious he cares about his customers!

Kenn and Ex were helpful getting the perfect unit for me. I'd recommend this storage facility. Friendly and professional.

Kenn was very helpful and patient. The storage units are clean and ready for new users. I highly recommend Citizens storage south in Fenton. I was planing on using a cheaper priced unit in Linden but I chose Citizens storage for convenience and service.

Kenn is THE reason I chose this place. Best customer service I've had in years, period. If you want to feel like someone actually cares about your stuff then this is your guy. I know my things will be safe under his watch. Thanks again Kenn and keep up the good work!

Ken, and Michelle, were the 2 employees I worked with. They made the process very smooth and easy. They are very helpful, and answered all my questions. Thanks again to you both!!!

Great service.

Kenn was awesome to deal with. He went out of his way to come in early for me.Its difficult to work the online reservation s for a u-haul. I recommend to deal with Kenn, he will go out of his way for you.

Kenn is the reason I choose this unit! Was dropping off a Uhaul after driving across country and Kenn provided me with the best customer service experience I have encountered ANYWHERE in a long time. Being small business owners In Fenton, My spouse and I are always willing to pay a little more to go with a business that aims that high to please their clients. Yes the unit costs are a little higher than others in the area, but you get what you pay for. A secure and clean location with an amazing staff.

Reasonable rent.

I had a great experience with Kenn! He was there and helpful even before their opening hours! He got me out quick and with no issues! Great conversation and even better customer service!

Good prices and secure grounds.

Manager was awesome! Helpful and kind

Of ypu need a Uhaul rental. This is your stop.

Friendly people great location Had what I need at last minute's notice would recommend this locations

Excellent communication and customer service. I am currently out of country and needed to store a car for a few months. Michele at Citizen Storage Fenton South made it super easy! Thank you!

Great customer service!! Katie was amazing! Very secure and low prices! Great place!

Great location, clean units, easy access, and close to major highways. I looked at several options and Citizen was by far the best.

Very friendly and helpful staff. Clean and dry units.

What a pleasure! Clean and well-maintained. Super friendly staff always willing to help with any issue. Convenient to expressways and all roadways around Fenton. U-haul service was a breeze. Highly recommend this facility!

All good. Record these people for your storage needs.. Phone friendly always accomade you when you need help.. Good place to do business... Thanks Michelle.. And staff.. Good job.

Very friendly and extremely helpful interaction, shed itself was spotless, cleanest storage facility I've ever seen. The only reason I didn't give 5 stars is because the access hours are only from 6am to 10pm. I work weird hours and 24/7 access is important to me.

Friendly and fast service. We had to purchase out-of-town storage with Citizen Storage and they made it easy! Good location too right off the higway.

Renting a storage unit with these guys was super easy! Everyone I've talked to was very professional and service oriented. Great experience - would highly recommend👍

Great service, very secure, and low prices. This is the ideal storage location!

Friendly staff and a large selection of U-Haul trucks for rent.

Good storage

Units are in great shape. Reasonable prices.

I would give it 4 to 4.5 stars. Super easy to sign up and get storage space or unit. Megan is a great manager. Only problem I ever had with them the whole time I been with Citizen storage is one time my payment was late by a few days and I had to pay double.I am ok with paying a fee but I think double was to much. (If you make sure your payments are on time then you don't have to worry about this). This was around Christmas my usually payment is paid 20th and I paid Christmas Eve(24th). So yes it's my fault but thought the fee was to much.everything else is great though if you need storage I recommend it but never be late on payment or your wallet won't be happy lol

Amy a was super great help, right off the bat I knew it was going to be a great experience greated super friendly and helped out with everything. Super easy. Would definitely use this place again.

Amy was very helpful

Amy was great help sorting out the details and kind person

Jennifer was excellent in enrolling me for the storage facility. Convenient location, great prices, and friendly service.

The facility itself is ok. But access through the CAR WASH is DISGRUNTLUNG at best. Also, all the customer parking spaces at the office say "No Parking, reserved for car wash".

Great customer service and made it easy to sign up for an RV storage space and start the autopay.

Girl at the front desk was awesome, very helpful 😊

This is a great location. The manager, Angie, is awesome. Very happy to be doing biz here.

Recently bought a travel trailer and needed a place to store it. Angela made the process of signing up fast and easy and was very eager to help! I love how we have access to our trailer 7 days a week at great hours unlike other facilities we looked at. Prices were great with even a new member discount! They also offer month to month which is a plus. 10 out of 10 would recommend!

My friend has a unit there and REALLY likes the office personnel. 😁🌲🎅🌲

Ken was very helpful and actually made it fun!! Very conveniently located!! Excellent experience.

The female manager at the North LeRoy location. Was very helpful and coutous with us Getting a trailer

Ken the manager was very helpful and welcoming

We rented our Uhaul from here. The manager Alex was very friendly and made it very easy. The entrance was a little hard to find, but I would recommend this location.

Ken was amazing at helping us with all of our needs. We had a billing issue with the previous management and Ken went above an beyond to make sure it was taken care of. We used the facility for 3 months and also rented a truck to move our belongings. Ken was so attentive and the service from him was TOP NOTCH! Highly recommend!

Very clean and ready to serve your needs

Cool people doing their jobs. It's a Uhaul/storage, what else do you expect?

I used Citizens Storage due to them being the closest location. This facility has been here for a very long time, I know due to being a prior local, and it shows its age. While it's old looking, it does have great service. I have dealt with 3 employees and all of them have gone the extra mile by helpfulness and pleasantry.

Called to get pricing on units for when I move in the summer, Katy, the manager was very patient and answered all of my questions. Excellent service.

Great communication and service. Would highly recommend!

Amazing service from the manager, also made sure all of my questions were answered.

Reasonable rates and helpful staff

Safe, secure, very clean.

Affordable, clean and convenient storage

Rented for almost 2 years 2023 - 2024. Wonderful people to work with. The facility was clean and the staff was always professional. I highly recommend this facility.

I have rented two storages here and worked with a gentleman named Steve.who's very kind and professional and worked with me to maintain any concern or update and make sure it was the best experience possible also I like that it is both gate and entrance secure and has ample lighting.

Nice place good price people that run it top notch clean

This is my 3rd year to rent a unit. I rent one for 2 months each year to hold the items needed for our own garage sale over Labor Day weekend. The units are very clean, and the location is so conenient for us. I also appreciate that a person is there when I need one since I don't relish trying to go through a kiosk.Thank you, Sherry

Customer service is top notch! They've been extremely helpful, and super friendly every time I have interacted with them. I know my stuff is safe and secure there. No complaints from me!

I rented a unit online and ot was so easy. The prices are cheaper than Uhaul for storage. They even give you a free lock. Great facility.

We got our storage unit this weekend! Great management! The unit is excellent! Very pleased and impressed with everything! A great asset to our community!

Super nice people, clean and neat units! I would recommend their storage facility to anyone with confidence they would have the same experience.

I am a returning customer. This is the least expensive facility. Very clean and professional . I can.t say how easy it is because they offer so many ways to do business.

Brand new place. Love the App for access.

Nice facility. Like the many security cameras.

It was easy to set up and when there was an issue with the kiosk they were super friendly and helped over the phone!

New to the area and my Wife and I needed a place to keep our things during the move. Signing up was fast and easy, whole place was very clean and secure! We’ve decided to even keep the unit post move, keep up the good work!

A very clean and maintained site, love the gate code access and the security cameras! Kiosk machine was very helpful easy to make monthly payments on and do need to deal with anyone the machine does it all for you!

FAST SIGN UP WITH THE 24 HOUR KIOSK AND I LOVE THE 24 HOUR ACCESS, FENCED IN PROPERTY AND THE EMPLOYEE/OWNER WAS VERY HELPFUL AND FRIENDLY. I HIGHLY RECOMMEND THE STORAGE FACILITY, PLUS ITS RIGHT OFF EXIT 227 I-75 (DON'T HAVE TO GO ALL THE WAY INTO TOWN TO ACCESS IT FROM THE INTERSTATE!!

Nancy is great to work with.. units clean, video cameras everywhere..

Nancy is the absolute best! She offered top notch customer service, answered all of our questions and took the time to show us multiple units. I highly recommend Citizen Storage, if you are in the Grand Blanc area.

Nancy was great! Everything went smooth, pricing, move in , everything! Great pricing and good location.

Ashley is the most hard working person I’ve ever met! I needed a storage unit immediately and she handled it like a pro. Her computer skills beat out all your competitors all day long. This was the 5th stop on my route to find a place to store all my things after moving out of my house that morning and she was quick, efficient and really knew what she was doing. She even offered me a U-Haul at an amazing price so that I could move the rest of my stuff that evening with ease. If anyone needs a storage unit, Ashley and this storage unit is a way to go! They have everything you need at the best prices in town! Thank you again Ashley and crew! You made me the happiest person in the world! I hope you get everything you deserve and more! 🤩🤩🤩🤩🤩🤩

We were looking for a reasonable priced storage and found it at Citizens Storage. Very personable people to help you out with their services and supplies. Big shout out to Nancy who is the daily person who is very capable oh handling all your needs.

I got to say Nancy was wonderful !! I got a great price. She was very informative. It was like dealing with the owner directly. I shopped around and the prices were great at the Grand Blanc location. She definitely went above and beyond.

Well I can only say if my life were to become as smooth as well as the woman that helped me. This Nancy is amazing when dealing in your storage needs. I believe at that moment in time she was my Angel. Funny it's not Christmas yet but I feel I can receive no bigger gift..Like I was given there. Don't trust me stop in and see. Thanks Much Nancy.

Clean facility and nice staff.

Cleanest and most secure storage unit I have ever been to and there is always someone outside working or inside ready to greet you! They even rent out u-Hauls and they make the process fast and easy, thank you.

Courteous and helpful staff, clean storage area and grounds. I would highly recommend it.

Easy in and out 24/7, and super clean units. Would use again.

Jess is a great person to work with when finding a storage unit. This is the second time our family has used Grand Blanc Storage and we will continue to do so.

The storage unit and the staff is great. I really appreciate all they've done for us

Very friendly and helpful. Easy in and out. they will work with you and help you with your needs.

Great place for storing your items. The Staff (Jessie) knows the ins and outs of the entire business. This is also the place where I rent my trucks.

Jesse was great to work with!

Jesse was great. Very professional and a pleasure to work with.

Helpful, clean and friendly.

Clean and had what we needed. Staff was very polite and knowledgeable. 😊

Service was good I got in and out with my rental truck in minutes and returning it was just as easy. Will deal with them again

Best place ever to store your items! Friendly staff ,clean units, and convenient location from Fenton to Grand Blanc and surrounding areas.

My experience in speaking with Jesse at GB Storage was exceptional! He was knowledgeable, helpful and friendly. He helped us get the best equipment for our job and saved us money. Will definitely do business with GB Storage again.

my unit was great, and the man that helped me really seemed to care. Thank you!

I used a unit at GB storage and was happy with the choice. the few times I had a question or needed help with something they were very friendly and helpful.

Jesse what is professional and did it outstanding job. The storage units are well-kept and maintained what recommend the storage company to anyone

Between the uHaul rentals and the multiple units I've had in the past with them, I wont hesitate to come back if I need your help! Extra thanks to the staff for treating me like I mattered.

Jesse was very helpful and knowledgeable. Answered every question I had politely and thoroughly

Clean & secure.

Great service and prices. Jesse is the best and will take care of what you need!

Great overall experience. Customer service was excellent and renting and closing out the storage unit was quick and painless. Would highly recommend to anyone in need of storage services.

With All The Stress of Moving, Grand Blanc Storage is simply one less Thing to worry about. Jessie, is really easy going, and he really cares about you, and doing the job right, the first time. Once when my payment was decline, Jessie took the time to call me, to find out why. I was't charge a penalty, or a late charge. U.R TREATED LIKE Family!!

Friendly staff. Very helpful. Fair prices. Clean storage units.

Great storage facility! The manager in GB was very helpful, professional and accommodating. The unit is very spacious and well maintained. I highly recommend!!

knowledgable staff.

Worked with a man named Jesse, very kind and sweet. He had no issue going over everything. From the time I started my lease with the storage unit until the day it ended I had no problems. Would always recommend.

Big clean

Jesse was highly accommodating and always friendly. The facility is clean and secure and you can access your garage 24/7. I highly recommend Grand Blanc Storage!

Customer service is excellent!

Nice place

Used this business for my Uhaul needs many times, they are friendly, professional and always helpful.

Jesse is very professional and competent. Customer Service is more important to me than anything these days, and Jesse never fails to deliver. Great communication and a very nice facility.

I have rent u-haul from this store , best store I have done business with, very nice staff.

Very polite and helpful.

Jesse has been great and easy to work with

Very secure

Reasonable prices

The representative was very easy to work with and help me solve a problem that was costing me a small fortune. I definitely recommend this place. Easy to access and not to far away from the downtown area.

Very pleasant and help helpful

Love tha'Staff 💯

Grateful for Classic Storage Detroit and all the ways that they take care of community members. They are considerate and always try to make sure there services are affordable! Thanks to Sonya the manager for her ongoing support.

I've been dealing with them for yrs wonderful staff always very helpful and reasonable prices highly recommend

Thanks Sonja & Alicia! You both are awesome! ~Both ladies were so helpful after I explained my situation & to you both... I appreciate you & thank you !

Exelent!

Love the place ❤ I got 3 of my cars and a storage i been a happy customer for years

Great place with a wonderful staff. Best rates around

Great customer service -- professional, friendly & courteous. This facility is very secure. Most reasonable rates in self-storage, I'm sure!

Affordable, convenient and friendly.

If you need a secure place to store your stuff, this is the place. A brick fortress with controlled entry.

I have rented had storage space here on and of for some years. Great staff. And great price for rental units. Unlike Shurgaurd Storage facilities that get You in the door with low initiale price but jack it up to an astronomical price within 8 months Look no further for storage space, Classic is the place.

We'll run and safe storage for all of your possessions all for a fair price.

They had enough cards on hand to move Your stuff into your storageThe people there were very helpful and I think they were great

Wonderful

Best rates in town.

Very helpful and great service

Great storage and nice employees

Excellent customer service

Friendly staff

Great place. Friendly quiet and clean. They respect your privacy. That's a very important factor.

No place like it in the "D". Great staff all ways makes the diff.🎼🎼🎼🎼

Friendly, lots of storage. Good prices. You can store cars and just about anything.

Very clean and friendly staff

Best storage in Detroit by a mile. Very reasonable prices, especially if you pre-pay for a year in advance.

Great facility. Even better people. Easy to work with. Highly recommend for any of your storage needs.

Awesome

Good peoples and Good service i recommend their services

Great service

My son visited this business. The man who helped him was very helpful and took the time to show him around. The price for the unit my son asked about was $90 a month.

Awesome

Staff know you by name. Prices affordable

Really nice people

NICE PEOPLE

GoodHours/location/service

The owner, office team and the crew are very good and helpful people. I had very good storage experience here.

My mom been dealing with them for yrs and she referred me and I like them too they are very helpful a nice clean storage place

I heard about Classic Storage through my step mom. So I decided to try it out! It was a good choice for me since I would be on the road. I have peace of mind because I don't have to worry my belongings being messed with. The staff was also supper nice and helpful😊

I was tentative because you can only access your storage unit during business hours. But given the area, it makes sense that no one can just wander around unsupervised. All of the units are inside but I can still drive right in to easily unload. Also, the staff is super friendly.

Great facility, fantastic, patient customer service. Grateful to know our stuff is secure .

i have had my unit for two years and never had problems, when I got lead off they worked with me until I got caught up o my payments I love classic storage my unit is great and I don't have to worry about my things being safe. Thank you, Classic Storage

Very friendly people and always kind...!!!

Classic Storage has been helpful in their transition of new management and always courteous and understanding with monthly payments. I trust that my items are safely stored and would recommend them to anyone.

Awesome service and piece of mind! If you own a beast in Detroit and you don't want it stolen, you need to store it at Classic Storage!

Beautiful family , always pleasant , and storage unit is always clean A+ A+ A+

They offer storage of all different sizes. Prices are fair, and the staff is friendly. I recommend Classic Storage.

These guys are great to work with. The storage space is clean, spacious, and secure.