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Frequently Asked Questions


Our storage rates start as low as $19.00 per month, depending on unit size, type, and location.
Prices vary based on features (climate control, drive-up, indoor) and availability. Check our online reservation system for the most accurate, up-to-date rates.


Climate-controlled options keep your belongings protected from extreme heat and cold.
They are ideal for storing furniture, electronics, photos, documents, or anything that could warp or crack in outdoor conditions.


A drive-up storage unit lets you pull your car or moving truck directly to the door of your space.
This makes loading and unloading fast and easy, especially for heavy items like furniture, appliances, or boxes.


Yes, Citizen Storage offers convenient options for storing your boat, RV, or other recreational vehicles. Select locations provide outdoor parking as well as fully enclosed spaces for added protection. With secure facilities, video monitoring, and gated access you can trust that your ride is safe when it is not on the road or water. Check availability at your nearest Citizen Storage location and reserve your space online in minutes.


We provide an online size guide and calculator to help you estimate the space you need.
As a quick rule:
5×10 = walk-in closet
10×10 = 1-bedroom apartment
10×20 = 2-3 bedroom home
Still unsure? Our on-site managers are happy to help.


Yes, you can browse, reserve, and move in completely online in just minutes. Our digital rental process includes signing your lease, setting up autopay, and getting your gate code instantly.


Yes, storage insurance is required to protect your belongings while in our facility.

Even though our properties are secure and well-maintained, unexpected events like fire, theft, or severe weather can still occur. We want you to have peace of mind knowing that, if something outside of your control were to happen, your items are financially protected.

You may use your own homeowner’s or renter’s insurance (if it covers off-site storage) or purchase an affordable plan through us. Many customers find our plans cost-effective and straightforward since they are designed specifically for storage needs.


Our facilities feature 24/7 video recording, electronic gate access, well-lit grounds, and secure fencing. Some locations also have on-site managers and individually alarmed rentals for added peace of mind.


For safety reasons, you cannot store:

Hazardous or flammable materials (gas, propane, fireworks, chemicals)
Perishable food or live animals
Stolen goods or illegal items
If in doubt, ask our team before moving in.


We take pest control very seriously because we know how important your belongings are to you.

Our facilities use professional pest prevention programs that include routine inspections, proactive treatments, and facility-wide cleanliness standards. These steps help protect against rodents, insects, and other pests before they become a problem.

While we do our part to keep the property well-maintained, we also recommend customers avoid storing food, plants, or anything that could attract pests. This partnership between us and our tenants ensures your rental stays safe and clean.