We had amazing service while keeping our belongings at the storage unit We felt taken care of we were either in person or on the phone When we Moved our belongings from the storage unit and needed to rent a U-Haul truck, Meagan Stayed after 15 Minutes after closing until we could arrive as we were delayed with Detroit traffic The storage unit was clean never had any issue during the use

very pleasant to work with Kenneth is the man give him a raise in fact he’s proving a leadership position so you better keep this one around.

Very easy process rutha helped me get in and out in less than 20 minutes.

I had an amazing day getting my storage unit it was fast and easy Sonja the storage manager was extremely nice.

Absolutely amazing experience returning my u haul. It was so easy!

The renting a storage unit was very easy, quick, and efficient. We are so grateful for the ease of the process especially during the process of moving. Nancy was very kind, knowledgeable, and enjoyable to talk to.

Nancy did an OUTSTANDING job of showing me around the property and telling me everything about Citizen Storage. I was very impressed with the facility.... so much so that I paid for 12 months.

Nancy was extremely diligent and prompt! Called me within the hour on the weekend to schedule move in!

Jennifer is so friendly and makes it a smooth process getting a unit.

We always rent our UHaul’s from this location but recently needed a storage unit. We decided to use this location due to the always great experience renting UHauls. Jennifer and staff always go above and beyond and make every process easy and stress free. Highly recommend.

Steven was easy to work with answering all our questions and getting the storage unit rental completed. He walked through the unit with us to ensure the unit was satisfactory and clean.

This morning I secured a locker unit to store our items for our garage sale over Labor Day weekend. I was very [pleased with the service. It is so much better to deal with a person than to deal with a kiosk. Thank you Steve. Sherry Goff

I spoke with Steve in St Helen on the phone and he was very helpful and looked up the availability of units I was interested in. When I met Steve in person he was very polite and professional and explained the different types of units, prices, security, etc. I highly recommend reaching out to Steve if you're in need of a storage unit.

I can’t say enough good things about Citizen Storage! From the moment I walked in, I was greeted with warmth and professionalism. Amy and Jennifer are absolute gems—they made the entire process smooth, stress-free, and even enjoyable. Their knowledge, patience, and friendly demeanor set a high bar for customer service. They took the time to explain all my options, answered every question thoroughly, and ensured I got the perfect unit for my needs. The facility itself is clean, secure, and well-maintained, but it’s truly the people like Amy and Jennifer who make it stand out. Highly recommend Citizen Storage if you’re looking for a place that combines excellent service with peace of mind. Thank you both for making this such a positive experience!

The lady behind the counter was very helpful and she was super nice she got everything we needed plus

Friendly and knowledgeable staff, very nice units.

Friendly and casual got me up and running with a uhaul to get my friend moved. Thanks Amy for excellent service!

Been renting a storage unit since June 2020, thru February 2025. Fantastic service, office is clean and welcoming. Jennifer is always kind as well as genuine

Great customer service and very friendly.

I rented my U-Haul trailer to finish up moving. Amy helped me and I had to call her during the snow storm we had because I had gotten snowed in. She was more than accommodating not to meantion she was very understanding and personable. I will come here every time for my U-Haul rentals. Thanks again Amy!

First time getting a storage unit and had a great experience here. Jennifer was super nice and helpful. Would recommend

Amy was very helpful!

Angela has been very helpful and professional. I would recommend Citizen Storage for all your moving and storage needs.

Angela was very helpful and it was an around great experience! Thank you

Rented several times from this location nothing but professional and friendly service. Would recommend this location to anyone

My experience was exceptional! We arrived almost at closing time and Angie was gracious, kind and completely de-frazzled my nerves driving in from a cross country move. I was exhausted and she picked up the ball, made the entire process easy and handled everything in a professional, seamless manner. Thank you so very much. I was more than grateful. 5 star and white glove service all the way! Stacy J.

Lovely lady . Very helpful and knowledgeable . Sure is a professional. Enjoyed meeting her and working with her.

Kenn Mercier is the man! Was very helpful and help me with the rental I needed

Ken and Angie are great people to deal with. I'd absolutely rent here again!

I never leave reviews, but Kenn seriously went above and beyond his job duties. His help, knowledge, and genuine sincerity was the game changer we needed in a difficult situation!!

Rented a UHaul from Kenn and had a great experience. Easy check in and drop off. Kenn provides great customer service. We enjoyed our experience and would definitely rent again!

Our family experienced a house fire that was a total loss a few weeks ago. The community has been amazing with all the love support and generosity in our time of need. Kenn the property manager was a huge part in this for us as well. He made this difficult time for us a little earlier with the support we got from him when we came into his office looking for a storage unit to rent due to us not having a place to store the items the community donated to us. Thank you Kenn for helping and supporting us through this difficult time. I will be sending everyone to you who needs this type of service! Thank you again - The Wilson family

The location is conveniently located off the expressway.Ken mercier at citizens storage was extremely helpful and pleasant to deal with .

Just used them for a Uhaul rental and by far one of the best experiences I have had with any Uhaul rental place! The employee that helped us was awesome and nice! This will be our sixth move in three years and this place takes the cake hands down!!

Kenn is by the best person to work with in renting a trailer or truck from. He is very accommodating in fulfilling what the situation maybe. Kenn goes above customer service. We are repeat customers because of him.

Great customer service. Very helpful, would recommend renting a U-Haul or unit from them. Very clean facility. Easy drop off

Really enjoy parking my car over my vacation time. it's Was safe and close to the highway 23. We'll recommend anyone who is traveling or wants to park their camper,cars or storage unit available. Enjoy the service enjoy the office personnels very nice very friendly very open. Please leave a feedback

5 Star Customer Service! 5 Star Integrity! And 5 Star Jokes! As soon as I walked in it was immediately a genuine and welcoming environment. The Manager made sure he met my requests. As a 1st time moving experience this place really informed me effectively and sent me on my way well!

Great customer service from Ken. Was very accommodating and flexible. Unit is clean and secure, overall great experience, would definitely recommend.

Emptied the storage unit and is great. Safe and secure

Extremely friendly, fast, and very professional.

Ken has been great to work with. He has valuable information to share, has made the process easy and worked around some of our challenging needs.

Xcelina was super helpful, very professional, and very patient! I would recommend this facility to anybody that wants a friendly, attentive experience with customer satisfaction being the #1 priority! The uhaul was very clean and easy to access. The team here does a good job and cares about their work. Keep up the great work.

Kenn was amazing, he helped me through the whole process of renting out a storage spot, amazing customer service, definitely would recommend if your looking for somewhere to store stuff.

Have nothing but good things to say about my experience with this Citizen Storage location. Rented a U-Haul from the location and the staff, including property manager Kenn, made our moving situation a breeze. Highly recommend

We are very happy with our experience here! The process of both renting a storage unit and a trailer was fast and easy. Better than the professionalism was the truly enjoyable time spent talking to and working with the wonderful people who work here. The facility is well maintained and has plenty of security so with that and good employees we feel confident we made the right choice.

Kenn is a very down to earth person that is VERY helpful and kind! Great place to do business with!

Great experience so far. Needed help downsizing a unit and they were willing to work with me all the way. Have also rented trucks from them many times. Best service!!

I rented a uhaul trailer from Kenn and it was a great experience. Kenn was extremely helpful and friendly though the whole experience. I tried calling uhaul 5 times and could never get a straight answer. I would recommend renting from Kenn if you have any moving needs you won't be disappointed.

Ken is awesome and this is a great place to get a uhaul!

Echoing the positive words for Kenn. He provided excellent service, was insightful and found me a Uhaul even after a Uhaul corporate scheduling issue left me without a truck an hour before movers were scheduled to arrive. Doesn't matter where you live in Michigan, go see Kenn. It's obvious he cares about his customers!

Kenn and Ex were helpful getting the perfect unit for me. I'd recommend this storage facility. Friendly and professional.

Kenn was very helpful and patient. The storage units are clean and ready for new users. I highly recommend Citizens storage south in Fenton. I was planing on using a cheaper priced unit in Linden but I chose Citizens storage for convenience and service.

Kenn is THE reason I chose this place. Best customer service I've had in years, period. If you want to feel like someone actually cares about your stuff then this is your guy. I know my things will be safe under his watch. Thanks again Kenn and keep up the good work!

Ken, and Michelle, were the 2 employees I worked with. They made the process very smooth and easy. They are very helpful, and answered all my questions. Thanks again to you both!!!

Great service.

Kenn was awesome to deal with. He went out of his way to come in early for me.Its difficult to work the online reservation s for a u-haul. I recommend to deal with Kenn, he will go out of his way for you.

Kenn is the reason I choose this unit! Was dropping off a Uhaul after driving across country and Kenn provided me with the best customer service experience I have encountered ANYWHERE in a long time. Being small business owners In Fenton, My spouse and I are always willing to pay a little more to go with a business that aims that high to please their clients. Yes the unit costs are a little higher than others in the area, but you get what you pay for. A secure and clean location with an amazing staff.

Reasonable rent.

I had a great experience with Kenn! He was there and helpful even before their opening hours! He got me out quick and with no issues! Great conversation and even better customer service!

Good prices and secure grounds.

Manager was awesome! Helpful and kind

Of ypu need a Uhaul rental. This is your stop.

Friendly people great location Had what I need at last minute's notice would recommend this locations

Excellent communication and customer service. I am currently out of country and needed to store a car for a few months. Michele at Citizen Storage Fenton South made it super easy! Thank you!

Great customer service!! Katie was amazing! Very secure and low prices! Great place!

Great location, clean units, easy access, and close to major highways. I looked at several options and Citizen was by far the best.

Very friendly and helpful staff. Clean and dry units.

What a pleasure! Clean and well-maintained. Super friendly staff always willing to help with any issue. Convenient to expressways and all roadways around Fenton. U-haul service was a breeze. Highly recommend this facility!

All good. Record these people for your storage needs.. Phone friendly always accomade you when you need help.. Good place to do business... Thanks Michelle.. And staff.. Good job.

Very friendly and extremely helpful interaction, shed itself was spotless, cleanest storage facility I've ever seen. The only reason I didn't give 5 stars is because the access hours are only from 6am to 10pm. I work weird hours and 24/7 access is important to me.

Friendly and fast service. We had to purchase out-of-town storage with Citizen Storage and they made it easy! Good location too right off the higway.

Renting a storage unit with these guys was super easy! Everyone I've talked to was very professional and service oriented. Great experience - would highly recommend👍

Great service, very secure, and low prices. This is the ideal storage location!

Friendly staff and a large selection of U-Haul trucks for rent.

Good storage

Units are in great shape. Reasonable prices.